Yes, our team are able to sort this over the phone subject to eligibility & prior to making a commitment to purchase.
Our team will handle that remotely with you, either taking your full payment or arranging your finance. Once your funds have cleared, they'll book you in for your express Click & Collect appointment.
We recommend that all payments are made electronically. In the unlikely event there is no alternative but to pay with cash, our team will ensure disposable (single-use) gloves are worn before touching the cash and putting it in a sealed envelope.
Our team will explain the reassurance measures we have in place to accommodate this.
Our Click & Collect appointments have been designed to accommodate a COVID-secure store collection process so, unfortunately, don't support home delivery.
Your vehicle will be delivered to one of our collection sites & sanitised prior to your appointment.
All colleagues will sanitise their hands before and after any customer interaction, as well as wearing disposable (single-use) gloves & face covering.
Your new car key will be wiped down before you receive it.
Your documents will be placed in a plastic wallet before being made available to you.
We’ll still carry out a presentation of your new vehicle, but this will now be done with you in the car and our team member standing at a safe distance on the passenger side – passenger door will be open.
You will be introduced to our dedicated aftersales team/facility.